Disclaimer Policy

Disclaimer Policy

Effective Date: 18 May 2026
Platform: HappinessCue®
Website: https://www.happinesscue.com
Owned & Operated By: CareerBricks Learning Solutions (Proprietorship Firm, India)

HappinessCue® Disclaimer Policy

This Disclaimer Policy (“Disclaimer”) governs your access to and use of the HappinessCue® platform (“Platform”).

By accessing, browsing, registering on, booking sessions through, or otherwise using the Platform, you acknowledge that:

• You have read and understood this Disclaimer
• You agree to its terms
• You understand the limitations of the Platform and its services

If you do not agree with this Disclaimer, you must discontinue use of the Platform immediately.

1. Nature of the Platform

HappinessCue® is a technology-enabled facilitation platform designed to connect users (“Clients”) with independent Experts offering:

• Coaching
• Mentoring
• Wellness guidance
• Personal development support
• Advisory-oriented interactions
• Awareness and growth-based services

The Platform’s role is limited to:

• Discovery and listing
• Booking facilitation
• Payment enablement
• Communication infrastructure
• Platform management and operational support

HappinessCue® acts solely as an intermediary technology platform.

The Platform is intended for:

• Guidance
• Awareness
• Wellness-oriented engagement
• Personal growth and development

The Platform is not designed or intended to function as:

• An emergency response system
• A medical institution
• A psychiatric support service
• A crisis-intervention service
• A suicide-prevention service
• A substitute for licensed healthcare or emergency support

2. No Medical, Clinical, or Healthcare Services

HappinessCue® does not provide:

• Medical advice
• Psychiatric diagnosis
• Clinical therapy
• Psychological treatment
• Rehabilitation services
• Healthcare services
• Licensed medical intervention
• Emergency care

Experts on the Platform are independent service providers.

Unless explicitly stated otherwise by the individual Expert and independently verified by the user, no Expert should be assumed to be:

• A licensed doctor
• A psychiatrist
• A clinical psychologist
• A healthcare institution
• A medical practitioner

The Platform is intended for:

• Guidance
• Personal growth
• Coaching
• Mentoring
• Wellness-oriented support

and not for diagnosis, treatment, or medical care.

3. No Therapist-Patient or Fiduciary Relationship

Use of the Platform does not create:

• Therapist-patient relationships
• Doctor-patient relationships
• Fiduciary relationships
• Agency relationships
• Employment relationships
• Partnerships or joint ventures

Interactions conducted through the Platform are advisory and guidance-oriented in nature.

Users remain solely responsible for evaluating whether any service, guidance, or interaction is appropriate for their circumstances.

4. No Emergency or Crisis Support

HappinessCue® does not provide:

• Emergency medical assistance
• Crisis intervention
• Psychiatric emergency care
• Suicide prevention services
• Immediate emotional rescue or intervention
• Domestic violence emergency response
• Law enforcement or public safety services

The Platform must not be relied upon during emergencies or urgent crisis situations.

Users experiencing any of the following should immediately seek appropriate licensed or emergency support services:

• Suicidal thoughts or intentions
• Self-harm risk
• Risk of harm to others
• Severe emotional breakdown
• Psychiatric emergencies
• Panic or psychotic episodes
• Medical emergencies
• Immediate danger, abuse, or violence
• Any situation requiring urgent intervention

Users are strongly encouraged to contact:

• Emergency services
• Hospitals
• Licensed healthcare professionals
• Crisis support providers
• Trusted family members or support systems
• Local emergency hotlines or authorities

HappinessCue® shall not be liable for:

• Delayed medical care
• Failure to seek emergency assistance
• Reliance on the Platform during emergencies
• Decisions made instead of seeking professional emergency support

5. Independent Responsibility of Users

Users acknowledge and agree that:

• They remain solely responsible for their decisions and actions
• They are responsible for seeking appropriate emergency or medical assistance where necessary
• Platform interactions may not be suitable for urgent situations
• Remote digital interactions involve inherent limitations and delays

Users are encouraged to:

• Exercise independent judgment
• Seek licensed healthcare support wherever appropriate
• Avoid relying exclusively on digital interactions during distress
• Maintain support systems outside the Platform
• Prioritise real-world emergency resources where necessary

Digital guidance and wellness interactions should not replace urgent medical or psychiatric assistance.

HappinessCue® does not assume responsibility for determining whether a user requires emergency intervention.

6. Independent Experts & Platform Limitations

Experts available on the Platform operate independently.

HappinessCue® does not:

• Supervise Expert judgment in real time
• Monitor all user interactions continuously
• Guarantee crisis-management capabilities of Experts
• Guarantee immediate response availability
• Guarantee suitability of any interaction for urgent situations
• Control Expert opinions or methods
• Guarantee compatibility between users and Experts
• Guarantee the accuracy or effectiveness of advice

Experts are expected to act responsibly and ethically, but remain independently responsible for their conduct and professional judgment.

Users engage with Experts entirely at their own discretion and risk.

Any decisions, actions, or interpretations based on Expert interactions remain solely the responsibility of the user.

7. No Guarantee of Continuous Availability

The Platform does not guarantee:

• Immediate access to Experts
• Continuous availability
• Instant responses
• Real-time monitoring
• Emergency escalation support
• Uninterrupted communication systems
• Error-free functionality
• Compatibility across all systems or devices

Users acknowledge that:

• Technical disruptions may occur
• Internet outages may occur
• Delays in communication are possible
• Experts may not always be immediately available

The Platform must not be relied upon for time-sensitive emergency support.

The Platform is provided on an “as-is” and “as-available” basis.

HappinessCue® shall not be liable for interruptions arising from:

• Internet outages
• Device malfunctions
• Power failures
• Third-party provider disruptions
• Cyber incidents
• Technical failures
• Force majeure events

Users are responsible for maintaining adequate technical readiness and connectivity.

8. No Guarantee of Results or Outcomes

HappinessCue® makes no guarantees regarding:

• Emotional outcomes
• Relationship outcomes
• Wellness improvements
• Personal development progress
• Professional outcomes
• Session effectiveness
• Compatibility with Experts
• User satisfaction

Results vary significantly depending on:

• Individual circumstances
• Participation levels
• Personal interpretation
• External factors beyond platform control

No representation or warranty is made regarding the reliability, suitability, completeness, or usefulness of any guidance or interaction.

9. Educational & Informational Nature of Content

Any content made available through the Platform, including:

• Articles
• Blogs
• Resources
• Videos
• Guides
• Recommendations
• Expert opinions
• Session discussions

is provided for general informational and educational purposes only.

Such content:

• Should not be treated as professional medical or legal advice
• Should not replace independent professional consultation
• May not apply universally to all individuals or situations

Users should exercise independent judgment before acting upon any information.

10. Privacy & Confidentiality Limitations

While HappinessCue® implements commercially reasonable safeguards designed to protect user information:

• Absolute confidentiality cannot be guaranteed
• Digital systems inherently involve security limitations
• External disclosures may occur beyond platform control

Users acknowledge that confidentiality may be limited where:

• Disclosure is required by law
• Necessary to prevent harm
• Required for fraud investigation
• Needed for safety or compliance purposes
• Mandated by lawful governmental or judicial requests

Where reasonably necessary and legally permissible, the Platform or Experts may:

• Encourage emergency intervention
• Contact lawful authorities where required
• Escalate serious safety concerns appropriately

However, the Platform does not guarantee active crisis monitoring or emergency intervention capabilities.

Users are responsible for exercising discretion while sharing sensitive personal information.

11. Third-Party Services & External Links

The Platform may contain links to or integrations with third-party websites, tools, or services.

HappinessCue®:

• Does not control third-party services
• Does not endorse third-party content
• Is not responsible for third-party policies or conduct
• Makes no representations regarding third-party reliability or security

Users access third-party services at their own discretion and risk.

12. Limitation of Liability

To the fullest extent permitted by law:

HappinessCue®, CareerBricks Learning Solutions, and associated representatives shall not be liable for:

• Failure to identify emergencies
• Delays in emergency response
• User decisions during crises
• Failure to seek licensed emergency assistance
• Emotional or psychological distress
• Financial or reputational losses
• Relationship outcomes
• Missed opportunities
• Session dissatisfaction
• Technical failures or interruptions
• Expert advice or conduct
• Expert actions or omissions
• Technical communication delays
• Indirect or consequential damages

Users access and use the Platform entirely at their own discretion and responsibility.

In no event shall the aggregate liability of HappinessCue® exceed the amount paid by the user to the Platform during the preceding three months.

13. No Warranty

HappinessCue® disclaims all warranties, express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Reliability
• Accuracy
• Availability
• Suitability
• Non-infringement

No representation is made that:

• The Platform will meet user expectations
• Services will achieve intended outcomes
• Errors will be corrected immediately
• The Platform will always remain secure or uninterrupted
• Crisis response capability exists
• Immediate intervention will be available
• Emotional outcome protection can be guaranteed

The Platform is provided on an “as-is” and “as-available” basis.

14. Indemnity

Users agree to indemnify and hold harmless HappinessCue®, CareerBricks Learning Solutions, and associated parties from claims, liabilities, losses, damages, costs, or expenses arising from:

• Misuse of the Platform
• Violation of laws
• Violation of platform policies
• Interactions with Experts or other users
• User-generated content
• Reliance on platform services or information

15. Force Majeure

HappinessCue® shall not be liable for delays, interruptions, or failures resulting from events beyond reasonable control, including:

• Natural disasters
• Public emergencies
• Government actions
• Cyber incidents
• Infrastructure failures
• Widespread internet outages
• Labour disruptions
• Technical failures

16. Compliance with Laws

HappinessCue® aims to operate in alignment with applicable Indian laws and platform-safety standards.

The Platform reserves the right to cooperate with lawful authorities where legally required.

17. Governing Law & Jurisdiction

This Disclaimer shall be governed by the laws of India.

All disputes arising in connection with this Disclaimer shall fall under the exclusive jurisdiction of courts located in Gurugram, Haryana.

18. Updates & Revisions

HappinessCue® reserves the right to modify or update this Disclaimer periodically to reflect:

• Legal developments
• Platform changes
• Risk management requirements
• Operational updates
• Safety enhancements

Updated versions shall be published on the Platform.

Continued use of the Platform after updates constitutes acceptance of revised terms.

19. Contact Information

For questions, complaints, or policy-related concerns:

📧 support@happinesscue.com

Final Note

HappinessCue® is intended to function as a responsible technology-enabled wellness and guidance facilitation platform.

Users are encouraged to seek licensed medical, psychiatric, legal, financial, or emergency assistance wherever appropriate and to exercise independent judgment while using the Platform.