You'll see a clear notice both before and during your session reminding everyone that the session is confidential — here's what that actually means.
No recording, by anyone
Recording, screenshotting, or otherwise capturing a session — by either party — is strictly against our policy. You'll see this stated plainly on the pre-join screen and as a small badge throughout the session itself.
A genuinely private connection
Sessions run on our own self-hosted video/audio platform, connecting only you and the other party directly — there's no third-party recording tool, no separate app, and nothing being captured or stored by the platform itself beyond what's needed to run the call.
If you have a concern
If you believe this policy was broken during a session, raise a complaint directly from that booking's own page (see How to Raise a Support Ticket) — our team takes this seriously.