Knowledgebase / Account & Security

Account & Security

Keeping your contact details and account secure.

Why Unverified Accounts Get Removed After a Period of Inactivity
If you register a Client or Expert account and never verify your email address, that account is automatically deactivated after a set idle period, and its email...
Account Blocking & Archival — What It Means
From time to time, Admin may need to temporarily block an account or archive one — two different things, with two different outcomes. This applies the same way...
Changing Your Email or Mobile Number
You can change either your email or your mobile number yourself from your Account Security page, whether you're a Client or an Expert — it's the exact same proc...

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